Reference

How fb66 Handles Your Personal Information

This Privacy Policy sets out exactly what data fb66 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and how we keep that data secure.

Account data collected at registrationPayment data: bKash, Nagad, RocketSSL-encrypted data storageRight to request, correct or delete your dataContact us to exercise your rights
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fb66 How fb66 Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption across every page where personal or financial data moves — registration, login, deposit and withdrawal screens included. Account passwords are stored as hashed values; we never see or store your plain-text password or your bKash, Nagad or Rocket PINs. We review access logs regularly and flag sessions that show unusual login patterns so your account stays under your control.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Your account data is held while your account is active. Once you close your account, we retain only what applicable law in eligible regions requires, then delete or anonymise the rest.

Account Security

Login attempts trigger OTP verification to your registered mobile number. If you notice any login you did not make, contact support immediately so we can secure your account.

Your Rights Over Your Data

You can request a copy of your data, ask us to correct inaccurate details, or request deletion. Submit your request through live chat or email and we will respond within a reasonable timeframe.

REACH OUR TEAM

How to Contact Us About This Policy

If you want to access, correct or remove the personal data we hold on your account — including payment records linked to bKash, Nagad or Rocket transactions — you can reach our support team directly. We respond to privacy-related requests as a priority. Please have your registered mobile number ready so we can verify your identity before making any changes.

Live Chat Start a live chat session from your account dashboard. Have your registered mobile number and wallet type — bKash, Nagad or Rocket — ready to verify your identity.
Email Support Send your data request or privacy question to our support email. Include your account username and the specific data you want to access, correct or delete.
Account Help Centre Log into your fb66 account and navigate to the Help section. Submit a privacy request ticket there and we will confirm receipt and next steps in writing.

Common Questions About Your Privacy on fb66

These questions reflect what account holders in Bangladesh ask us most about how their data is handled, what we store from bKash, Nagad and Rocket transactions, and how to exercise their data rights. If your question is not here, contact our support team directly.

We collect your name, mobile number, email address and date of birth at registration. This is the minimum needed to verify your identity and keep your account secure.

No. We never see or store your wallet PIN. We record only the transaction reference and sender wallet number to confirm a deposit or withdrawal was completed.

Yes. Submit a deletion request through live chat or email with your registered mobile number. We will process it subject to any retention obligations under applicable law in eligible regions.

We share data only with payment processors — such as those handling Nagad or Rocket transfers — and only the information they need to complete a specific transaction. We do not sell your data.

We use session cookies to maintain your login state and analytics cookies to see which pages are used most. You can manage or block cookies through your browser settings at any time.

Once you close your account, we keep only what local law and eligible-region requirements ask us to retain. Everything beyond that is deleted or anonymised within a reasonable period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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